Stack of Books

Privacy Policy

Lauren Oliver-Clark, operating under the name HJB Bookclub. Website: hjbbookclub.co.uk. 


What personal data we collect

We primarily collect personal data on you when you purchase products via our website. Website usage information is collected via cookies. 

The personal information we use may include:

  • Full name and contact details, including postal address, emails and phone numbers

  • Record of products or services purchased

  • Bank and payment details to administer payments


The purpose of collecting your data

We only process your personal data when it is necessary:

  • To carry out legal obligations including financial transactions 

  • To carry out analytics of sales and marketing

  • To comply with a legal oblication, including:

    • Compliance with legal and regulatory requirements

    • Exercising your rights under data protection law 

    • The establishment and defence of legal claims and rights

  • For legitimate interest, including:

    • Where we have consent and/or recently had agreed/consensual contact with you and may wish to contact you again about products, services or news about us. You are able to unsubscribe from this at any point. 

    • For surveys, market research or developing statistical data in addition to data we may already have stored, which will help us to better serve you as a loyal customer. Your information is not compulsory, and for analytical/market research purposes, your data will be anonymised. 

    • To send you consensual marketing communications. 

You have the “right to object” to all legitimate interests relating to you. 

You can withdraw your consent at any time and we will work to activate this request within one month of the request. Please note that withdrawal of consent does not cover all areas unless otherwise specified, and in doing so may limit or affect what we can do for you. 


Who we share your information with

We may share your information with:

  • Payments online, by phone or at events: payment systems (Paypal, Wix Payment Processor) to process your payments for products and/or services. 

  • E-Newsletters and digital marketing communications: For more information please see Wix’s privacy policy.

  • Social media:  including but not limited to, Facebook, Twitter, YouTube and Instagram. For more information please see the “Terms & Conditions” of the relevant software platform.

  • Courts or tribunals to comply with legal requirements and for the administration of justice.

  • Emergency services to protect your vital interests.

  • Anyone else where we have your consent or as required by law.


How long we hold your information for

We hold your information used for processing for as long as is necessary to meet the purpose for which it was originally collected. 

We may hold your personal information for longer than originally collected for archiving, keeping statistical information, to defend or make a legal claim or for as long as a claim may be brought against us or made by us and/or in accordance with legal and regulatory requirements.

Your personal information is always held securely. Access to customer information is strictly controlled.


Your rights

  • Right to be informed: You have the right to be informed about the collection and use of your personal data. This Privacy Notice meets this.

  • Right to access your personal information and rectify it: You can make these requests verbally or in writing.

We will aim to provide these requests separately within one month following the date of your access or rectification request or three months if it is complex to provide it.

Where access or rectification requests are manifestly unfounded or excessive we may charge a fee or refuse to respond. Where we refuse to respond we will explain why and you have the right to complain to the Information Commissioner’s Office.

  • Right to erasure (the “right to be forgotten”): You have the right to render your data unusable by us now and in the future where:

    • Your personal information is no longer necessary for the purposes we originally collected it for;

    • You have informed us that you’ve withdrawn your consent;

    • You object to direct marketing from us including fundraising approaches;

    • You object to any of the legitimate interests listed above

    • We did not collect your information lawfully in accordance with the Data Protection Act

    • Where we must comply with legal and regulatory requirements

We give emphasis to personal information collected from children where they may have joined social media groups and/or may no longer be a child as they may not have been aware of the risks at the time they may have given consent to us.

You right to erasure may not apply where we hold your information for one of the following reasons:

  • To exercise the right of freedom of expression and information

  • To comply with a legal obligation

  • For the performance of a task carried out in the public’s interest or in the exercise of official authority

  • For archiving purposes in the public interest, scientific or historical research or statistical purposes where erasure is likely to render impossible or seriously impair the achievement of these purposes

  • For the establishment, exercise or defence of legal claims.

Where your right to erasure applies we will aim to provide this request within one month following the date of your request or three months if it is complex to provide it.

Where an erasure request is manifestly unfounded or excessive we may charge a fee or refuse to respond. Where we refuse to respond we will explain why and you have the right to complain to the Information Commissioner’s Office.

  • Right to restrict processing: You have the right to request that we only store your personal information but not use it. This right only applies where:

    • You contest the accuracy of your personal information and we are working to verify the accuracy of your information

    • We did not collect your information lawfully in accordance with the Data Protection Act

    • We no longer need your personal information, but you need us to keep it to establish, exercise or defend a legal claim

    • You have objected (see “right to object”) to us using your personal information and we are considering whether our legitimate grounds override the nature of the objection.

We will not process your restricted information in any way except to store it, unless:

  • You give your consent to continue processing it

  • It is for the establishment, exercise or defence of a legal claim

  • It is for the protection of the rights of another person (natural or legal), or

  • It is for reasons of important public interest

You can make this request verbally or in writing. Where an erasure request is manifestly unfounded or excessive we may charge a fee or refuse to respond. Where we refuse to respond we will explain why and you have the right to complain to the Information Commissioner’s Office.

  • Right to object: You have the right to object to:

    • Processing based on legitimate interests (see “The purpose of collecting your personal information and the lawful basis”) or the performance of a task in the public interest/exercise of official authority (including profiling);

    • Direct marketing (including profiling); and

    • Holding information for purposes of scientific/historical research and statistics.

You must have “grounds relating to your particular situation” in order to exercise your right to object to processing for research purposes. If we are conducting research where the processing of personal data is necessary for the performance of a public interest task, we are not required to comply with an objection to the processing.

  • Right to object to processing our legitimate interests and the performance of a legal task: You have the right to object to:

    • Processing based on legitimate interests (see “The purpose of collecting your personal information and the lawful basis”) or the performance of a task in the public interest/exercise of official authority (including profiling);

    • Direct marketing (including profiling); and

    • Holding information for purposes of scientific/historical research and statistics.

You must have an objection on “grounds relating to your particular situation”. We will stop processing your personal information unless:

  • We can demonstrate compelling legitimate grounds for holding your information after considering your rights and expectations;

  • It is for the establishment, exercise or defence of a legal claim.

  • Right to object to direct marketing: You have the right object to direct marketing. We will stop processing your personal information purposes as soon as we receive an objection. There is no ground for exemption.

  • Right to data portability: You have the right to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability.

The right to data portability only applies:

  • to personal data an individual has provided to a controller;

  • where the processing is based on the individual’s consent or for the performance of a contract; and

  • when processing is carried out by automated means

We are only able to provide some personal information in CSV format and are unable to provide data portability for data outside this.

We will aim to provide this request within one month following the date of your request or three months if it is complex to provide it. If we are unable to meet your request we will explain why and you have the right to complain to the Information Commissioner’s Office.

How to contact us

For data protection matters, you can contact us via email at hjbbookclub@gmail.com 

How to complain

You can complain to us using our “How to contact us” details above. You also have the right to complain to the Information Commissioner’s Office. It has enforcement powers and can investigate compliance with data protection law: ico.org.uk

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.